Beyond Certification: Closing Gaps with Compliance and Quality

Description

Certification is an important part of demonstrating that a strong food safety and quality system is in place, but certification alone does not always cover every regulatory, customer, product, or operational expectation. 

For contract packers, those additional requirements can create gaps that are easy to miss until they show up during a customer review, regulatory inspection, or operational issue. 

This webinar will look at how companies can take a more practical, risk-based approach to identifying those gaps, strengthening existing programs, and ensuring their systems are not only audit-ready but also aligned with the realities of their products, customers, and supply chains.

Learning Objectives

• Identify common compliance and quality gaps that can exist even in certified facilities.
• Understand where customer, regulatory, and product-specific requirements may go beyond certification.
• Use a risk-based approach to determine which gaps require the most attention and additional controls.
• Explore practical ways to connect certification, compliance, and quality into a stronger, more effective overall system.

Jennifer Lott, Senior Director of Tailored Solutions at SGS, leads the development and delivery of customized food safety, quality, regulatory, and supply chain assurance programs. She has extensive experience supporting food, beverage, packaging, pet food, and dietary supplement organizations in strengthening management systems, preparing for certification, improving supplier oversight, and addressing emerging regulatory requirements.